What Reliance Jio told Paytm CEO when he had ‘trouble’ with Airtel 5G – Times of India

Since the official rollout of 5G services in India, there has been a flurry of announcements from telecom operators regarding the same. Both Reliance Jio and Airtel have partially rolled out services — in the sense that some cities and regions are getting 5G and same for handsets as some have already got it while others are waiting for one reason or the another. There’s some confusion about which city will get it and more importantly which smartphones will get it and when. A ‘victim’ of one such confusion was none other than Paytm CEO Vijay Shekhar Sharma.

Sharma tweeted that he actually bought a new Google Pixel 6a just to use 5G and that Airtel wasn’t showing 5G as a network option in Delhi on the phone. On Sharma’s tweet, someone suggested that he should rather go for Reliance Jio’s services. Not missing the opportunity the official Twitter account of Reliance Jio chimed in with this: “Hi Vijay, why don’t you give our services a try? All you need to do is DM us the number you are looking to port in, full name, email ID and location with PIN code for further assistance.”

Why are some phones not showing 5G as an option?

In Sharma’s case as he tweeted it was the Google Pixel 6a, which he bought just for 5G services. However, all smartphone makers have to roll out a software update for their 5G enabled smartphones. Unless and until this update is rolled 5G services will not appear on your smartphone. Be it Samsung. Apple, Google or any other brand, a software update has to be rolled out for a user to get on 5G services. It’s not clear — and neither Airtel nor Reliance Jio can ensure this — when all smartphone makers will roll out that particular update. Both Reliance and Airtel Jio have updated the list of smartphones that are 5G enabled.