Truecaller has announced its plans to expand its caller identification service to WhatsApp and other messaging apps to allow users to identify potential spam calls over the internet, said Truecaller Chief Executive Alan Mamedi to Reuters.
Truecaller caller identification coming soon to messaging apps
Mamedi has mentioned that Truecaller’s caller identification feature for WhatsApp and other messaging apps is already available in beta and has confirmed that the feature will be rolled out in the stable version globally in May.
According to a 2019 report by Truecaller, telemarketing and scamming calls are on the rise in countries like India and on an average users get around 17 spam calls per month. To combat this, the Indian telecom regulator — TRAI– has already advised carriers like Reliance Jio and Airtel to implement AI-based filters to block telemarketing calls on their network. Memedi mentioned that Truecaller is working with telecom operators to develop a solution for this purpose.
Mamedi also noted that there has been a recent surge in user reports from India regarding spam calls received through WhatsApp, considering it is the most used instant messaging app in the country and even in the world. Turecaller uses spam detection technology to detect such callers and take actions against them and also help users block and report them.
Spam detection is available in beta, here’s how to get it
To be able to use Truecaller’s new caller identification for WhatsApp and other similar apps, you’ll need to enrol on the beta program. For this, follow the steps:
Truecaller caller identification coming soon to messaging apps
Mamedi has mentioned that Truecaller’s caller identification feature for WhatsApp and other messaging apps is already available in beta and has confirmed that the feature will be rolled out in the stable version globally in May.
According to a 2019 report by Truecaller, telemarketing and scamming calls are on the rise in countries like India and on an average users get around 17 spam calls per month. To combat this, the Indian telecom regulator — TRAI– has already advised carriers like Reliance Jio and Airtel to implement AI-based filters to block telemarketing calls on their network. Memedi mentioned that Truecaller is working with telecom operators to develop a solution for this purpose.
Mamedi also noted that there has been a recent surge in user reports from India regarding spam calls received through WhatsApp, considering it is the most used instant messaging app in the country and even in the world. Turecaller uses spam detection technology to detect such callers and take actions against them and also help users block and report them.
Spam detection is available in beta, here’s how to get it
To be able to use Truecaller’s new caller identification for WhatsApp and other similar apps, you’ll need to enrol on the beta program. For this, follow the steps:
- Open Google Play Store and search Truecaller
- Scroll down the listing page and tap on the Join button under Become a beta tester section
- Once done, head back and wait for a while
- Search the Truecaller app again on Play Store and install the beta update
How to enable caller ID for WhatsApp and other messaging apps
- Open Truecaller and head to Settings
- Tap on
Caller ID and enable ‘Identify unknown number in WhatsApp and other messaging app’ toggle.
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