Redrail: Redrail introduces ‘Confirm’ feature for train passengers: All the details – Times of India
Redrail by Redbus has launched a Confirm feature, which enables passengers struggling with seat availability in trains to evaluate alternate travel options and avoid wait-listing. The feature aims to maximise passengers’ chances of getting a confirmed ticket and being able to undertake their planned journey.
The Confirm feature is designed to address the long-standing challenge of wait-listed tickets. It also comes with features inside the PNR status section within the app. As part of the launch, the company is offering discounts of up to Rs 100 on tickets booked on its platform.
Here is how the feature will work:
Real-time PNR status through WhatsApp updates:
Regardless of where the ticket was booked, any waitlisted train ticket holder can now visit redBus or redRail and enter their PNR number to instantly check the status of their waitlisted ticket and the probability of its confirmation. Passengers can also subscribe to WhatsApp alerts to keep themselves informed of any changes in their PNR status.
Prediction of confirmation probability for waitlisted users:
Redrail provides users with predictions of the confirmation probability for each waitlisted ticket, right at the time of booking. The probability of confirmation gets updated daily based on real-time updates to add more value to the user. This feature helps travellers to make informed decisions based on their chances of securing a confirmed seat.
Alternate travel solutions for tickets with low confirmation chances:
In the case of tickets with low chances of confirmation, the Redrail Confirm feature allows users to find available seats on an extended route within the same train’s schedule, while retaining their boarding and dropping station preferences.
It also suggests trains departing from or arriving at stations that are close to the passenger’s boarding and destination station, that have confirmed ticket availability or a much higher chance of the ticket getting confirmed.
The Confirm feature is designed to address the long-standing challenge of wait-listed tickets. It also comes with features inside the PNR status section within the app. As part of the launch, the company is offering discounts of up to Rs 100 on tickets booked on its platform.
Here is how the feature will work:
Real-time PNR status through WhatsApp updates:
Regardless of where the ticket was booked, any waitlisted train ticket holder can now visit redBus or redRail and enter their PNR number to instantly check the status of their waitlisted ticket and the probability of its confirmation. Passengers can also subscribe to WhatsApp alerts to keep themselves informed of any changes in their PNR status.
Prediction of confirmation probability for waitlisted users:
Redrail provides users with predictions of the confirmation probability for each waitlisted ticket, right at the time of booking. The probability of confirmation gets updated daily based on real-time updates to add more value to the user. This feature helps travellers to make informed decisions based on their chances of securing a confirmed seat.
Alternate travel solutions for tickets with low confirmation chances:
In the case of tickets with low chances of confirmation, the Redrail Confirm feature allows users to find available seats on an extended route within the same train’s schedule, while retaining their boarding and dropping station preferences.
It also suggests trains departing from or arriving at stations that are close to the passenger’s boarding and destination station, that have confirmed ticket availability or a much higher chance of the ticket getting confirmed.
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