metaverse: Kiyaverse is India’s first banking metaverse: How it will work for banks, users – Times of India
How will a banking metaverse work for banks?
While it is a long-term play, initially Kiyaverse wants to help banks to extend their metaverse for clients, and employees among others. Services provided will include peer avatars, roboadvisors, and relationship managers. Relying heavily on Web 3.0, Kiyaverse wants to include tokens and NFTs as well. Mirjankar isn’t deterred by the idea of scepticism around Web 3.0. The advent of 5G, IoT will be key enabler for the banking metaverse. Kiyaverse wants to introduce haptics-enabled headsets — very much like Oculus devices — that will help give a sense of ‘real’ interactions in the banking metaverse.
How will banking users benefit from metaverse?
It will all begin with creating personalised avatars for customers. These avatars will be available on mobiles, laptops, VR headsets. Mirjankar is confident that as mixed reality becomes more mainstream, it will have a positive impact on Kiyaverse. What Kiya.ai wants to do is get banking services in the virtual world. Users will be able to interact with their relationship managers. AI-based digital interaction will be a key part of the banking metaverse. Users will also be able to get solutions like portfolio analysis, know about loan details, and wealth management among others.
Will the banking metaverse work?
It’s still very early days in the metaverse world and it’s dependent on a whole lot of factors. Educating users about it will be a challenge as there will be resistance to change. Early adopters — like Kiya.ai — are confident that they will be able to deliver. Whether it works or not, is something that remains to be seen.
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