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Big Billion push: Flipkart has many firsts this festive season. Some hit the mark, others the sellers

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A worker places products into cardboard boxes prepared by a robotic arm at the Flipkart fulfilment centre in Bengaluru.

Synopsis

Flipkart has introduced several new features and sales strategies this festive season. But some sellers complain that the e-commerce giant, which is generally gung-ho during this period, has gone hyper-aggressive this time.

An overhaul of its mobile app, a precursor sale event to the flagship Big Billion Days (BBD), and a non-participation penalty for sellers. Flipkart has pulled out all stops to drive sales amid concerns that a shift in consumer preference to offline retail and the overall muted sentiment, coupled with inflationary pressures, could dent e-commerce volumes this festive season. Major e-commerce players, which hold several sale events for four months

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