Apple is investigating a new bug in the recently launched iPhone 14 Pro models. This bug is reportedly causing some iPhone 14 Pro and the Pro Max devices to freeze after users attempt to transfer their data from an older iPhone. According to a report by MacRumors, the Cupertino-based tech giant has shared an internal memo related to its investigation of the new bug.
The new iPhone 14 Pro bug
As per the report, the company has explained that some iPhone 14 Pro or Pro Max users might find their new devices freezing and blacking out after an iCloud restore. This might also happen to users while transferring data from their previous iPhones within the Quick Start process.
Apple has also mentioned that the company is “aware of this issue happening and is investigating,” and has also provided a temporary fix. The company has advised users to force restart their iPhones if they remain unresponsive for more than five minutes.
Other issues Apple is investigating
Earlier, some new iPhone 14 Pro customers were reportedly facing a similar issue when trying to activate the devices. Apple had confirmed that some customers who were not doing their initial setup on Wi-Fi may face device activation issues. The company also mentioned that the issue is currently being investigated.
Apple has also released a support document that says “iMessage and FaceTime might not complete activation” for iPhone 14 and iPhone 14 Pro customers if they don’t update their new iPhones to the latest iOS. Apart from this, Athe company is also investigating a camera shaking issue on iPhone 14 Pro models and has confirmed to fix it within the “next week”.
The new iPhone 14 Pro bug
As per the report, the company has explained that some iPhone 14 Pro or Pro Max users might find their new devices freezing and blacking out after an iCloud restore. This might also happen to users while transferring data from their previous iPhones within the Quick Start process.
Apple has also mentioned that the company is “aware of this issue happening and is investigating,” and has also provided a temporary fix. The company has advised users to force restart their iPhones if they remain unresponsive for more than five minutes.
Other issues Apple is investigating
Earlier, some new iPhone 14 Pro customers were reportedly facing a similar issue when trying to activate the devices. Apple had confirmed that some customers who were not doing their initial setup on Wi-Fi may face device activation issues. The company also mentioned that the issue is currently being investigated.
Apple has also released a support document that says “iMessage and FaceTime might not complete activation” for iPhone 14 and iPhone 14 Pro customers if they don’t update their new iPhones to the latest iOS. Apart from this, Athe company is also investigating a camera shaking issue on iPhone 14 Pro models and has confirmed to fix it within the “next week”.
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