WhatsApp may verify your documents to use Payments – Times of India

Facebook-owned messaging platform WhatsApp may soon ask to verify your identity to access the payment feature. WhatsApp pay was launched in 2018 in India as a part of trail run and after getting approval from National Payments Corporation of India (NPCI), the service was officially rolled out to the public last year. Now as per a report by XDA-Developers, the strings in the latest WhatsApp beta indicate that the platform will need to share their verification documents to access the payments feature.
As of now, to use the WhatsApp Pay service in India, you just have to verify the phone number linked to your bank account for UPI transactions. Currently, the platform doesn’t ask for any verification documents from users for any service. According to a report, WhatsApp v2.21.22.6 beta gets new strings that suggest the above mentioned change.
The company has not yet officially made an announcement about this change. Several other popular UPI-based apps such as Google Pay, Phone Pe and others don’t ask users for verification documents. The report suggests that WhatsApp’s move may be limited to business account users only.
The company is constantly working to improvise the ecommerce experience on the platform. Recently, it started to roll out a new feature called ‘Collections’. The feature allows you to shop items from the messaging platform using categories. In simple words, the feature allows business account holders to organise products in their catalogs according to the category so users can easily find the desired item without scrolling through the long list of items.
If you have a WhatsApp business account, you can create a collection by following these steps. Tap on the three dots at the top right corner of the app > tap on Business Tools > select Catalog > tap on Add New Collection. Apart from this, the company released the ‘Carts’ feature that makes it easier for customers to buy multiple items.