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The livestream shopping craze is coming to Australia

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Tech giants are hoping the global craze of livestream shopping will catch on in Australia, as e-commerce platform Shopify becomes the latest company to roll out tools for customers to buy products while watching videos from their favourite content makers.

NYSE-listed Shopify, which makes technology for businesses to build websites and process online transactions, will roll out an integration with YouTube Shopping this month so that viewers can view and purchase items at the same time a company or influencer references them in videos.

Shopify Director of Technology Services and Strategic Merchants, APAC, James Johnson, says video shopping can help convert sales for retailers.

Shopify Director of Technology Services and Strategic Merchants, APAC, James Johnson, says video shopping can help convert sales for retailers.

Streaming has increasingly become a valuable tool for online retailers as consumer sentiment falters and brands look to target shoppers more precisely.

‘Live commerce’ trends have taken off strongly in China over the past two years, with customers increasingly turning to online broadcasts and chat rooms as places to shop online. Projections from McKinsey Digital suggest China’s live commerce sector could be worth $US423 billion by the end of this year.

Shopify’s director of technology services and strategic merchants for the APAC region, James Johnson, said the company sees an opportunity to help those in the “creator economy”, including content producers and influencers, sell products via video.

“It’s moving from inspiration to transaction and making that as simple as possible,” he told The Sydney Morning Herald and The Age.

The company’s new tools will let businesses tag products during a livestream on YouTube so that viewers can buy them while still watching the feed, or add a list of products on a “shelf” underneath an on-demand video.

Across the globe, big tech firms have been expanding their focus on live commerce. Instagram has a live shopping feature, while Amazon Live lets shoppers view reviews and videos on everything from skincare to baby goods.

Closer to home, Australian start-up Brauz partnered with Zoom earlier this year to offer shoppers virtual shopping appointments in the face of COVID restrictions.

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