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Customer Support

NLP-powered smart bots improve transaction rates among customers

Ayub Khan Nov 10, 2021 0

These bots use natural language processing (NLP), a combination of artificial intelligence (AI) and machine learning (ML) technologies, to understand natural language in spoken or…

Business

Video customer service, the future of contact centers is here

Dustin Moskovitz Sep 28, 2021 0

You're reading Entrepreneur United States, an international franchise of Entrepreneur Media. Due to the great exposure that companies have today through social…

Business

Your way of selling on the internet will be key against the black swan

Dustin Moskovitz Jul 30, 2021 0

July 30, 2021 5 min read This article was translated from our Spanish edition using AI technologies.…