Artificial Intelligence Technologies

Advertising holding company Omnicom Group Inc. sounded bullish on the future of generative artificial intelligence—which can be used to…

Businesses hope the artificial-intelligence technology behind ChatGPT can turn ordinary chatbots into impressive fonts of information, potentially transforming customer service. But many…

Amid tough market conditions, technology developers continued to make important strides in 2022, offering a glimpse of digital capabilities that are poised to transform entire industries in…

If brands next year flood social media with computer simulations of A-list endorsers, for example, remember this year’s marketing videos starring deepfakes of Elon Musk…

Businesses and their service providers are grappling with how to comply with New York City’s mandate for audits of artificial intelligence systems used in hiring.A New York City law that…

More casual-dining restaurants and takeout joints are dispensing with direct phone lines, opting instead to divert customer calls to voice bots.Pushing customers who call in orders and…

In late 2021, as states eased pandemic restrictions and consumers began flying again, travel search company Kayak needed a message that would help it stand out against bigger rivals.Most…

Facebook is shifting its artificial-intelligence development out of central research labs and into its product groups, a move aimed at accelerating the technology’s adoption as it pushes for…

Anthem Inc.’s chief information officer says he is working with Alphabet Inc.’s Google Cloud to create a…

A series of disruptive events for the global economy has rattled the forecasting frameworks that companies use to predict revenue and costs, leading many finance chiefs to adopt tools that…