How Square can create a best-in-class customer experience

Juggling multiple avenues of your retail business can wear you thin. That is where Square’s retail tools can come in handy. With Square, you receive much more than a point-of-sale transaction tool. There are many tools in Square’s digital chest you can use to elevate your customers’ experience while making your store the place to shop. 

Solutions for retail stores of all sizes 

Square developed its business solutions to foster and grow engagements with your customers. It can take many forms from remembering customers’ past orders to help you create engaging loyalty marketing campaigns, to integrating with other business tools like QuickBooks for simpler accounting. 

One of the most vital aspects is making it easier for your customers to order items. In a time where there are literally millions of online boutiques, your ease of use can be a determining factor in whether a customer returns to your store/website. 

With Square, you can create payment solutions that work for your customers, including credit/debit card processing, NFC-enabled mobile wallets, and buy-now-pay-later availability with Afterpay, where customers can make four interest-free payments every two weeks. And if all you need is a Square Reader for debit/credit card transactions, you’ll receive one for free when you sign up for an account.

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You’ll also be able to effectively conduct other managerial tasks with Square’s tools. You can manage employee schedules, view inventory, and manage cash flow from one source, making it easier to manage your business quickly and effectively. 

Square’s tools deliver a one-of-a-kind customer experience

Meanwhile, with Square Online, customers can buy your items from thousands of miles away. How it works is it syncs effortlessly to the point-of-sale feature to allow customers to order items from your website, over the phone, or in your store. Having this availability will give you an advantage over competitors who don’t offer these tools.

Square also offers tools for businesses with scheduling, invoicing, and communication needs. Square Appointments allow customers to schedule appointments with your store. Square Invoices is a free, all-in-one solution that allows you to create, track, and receive payment for invoices from suppliers. 

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And Square Messages is a hub where you can track receipts, emails, text messages, and more from customers. Having this information allows you to quickly engage with your clients, giving them the satisfaction they might not experience with other retailers. 

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Square gives retail merchants access to point-of-sale, marketing, inventory, and many other tools in one hub to create a one-of-a-kind experience for your customers. 

Square makes it easy to get started. You can sign up for an account on its website. And if you need assistance at any time, its sales team can help you set up every aspect of Square’s tools, or you can use its support center to do it on your own. On the website, you can also access Town Square, where you’ll learn about the latest trends and strategies. 

In a current promotion, new Square Register users can get $100 off with the code CNETSquare. 

Overall, Square equips your business with everything it needs to deliver the one-of-a-kind experience that’ll keep your customers coming back for more orders.